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Client scoop at a glance
Business niche
Crafting premium SVOD experiences for global brands
Industry
Interactive media and entertainment services, exclusively for broadcasters
Software product
A SaaS platform specializing in subscriber retention management
Briefing the collaboration story with the client
Our customer intended to augment their subscriber retention management (SRM) system by integrating Primer, a powerful payments orchestrator, into it.
The mission was to streamline connections with multiple payment service providers (PSPs) and attain smarter payment flows.
Oxagile led the end-to-end API integration — from initial business analysis and a PoC to production deployment. The goal of our business partner was to let their clients enjoy flexible and faster payment routing.
Primer integration ROI: Metrics that matter
Proof’s in the data
This solution delivers
2.5 weeks — Rolled out new payment service providers (PSPs) nearly 5.5x faster
10,000+ requests/sec — Built a rock-solid architecture under pressure, ready for scale
93% acceptance rate — Ensured smooth payment flows that win customer trust
20% boost in failed payment recovery — That’s less revenue slipping through the cracks
85% fewer bank declines — Thanks to smarter, cleaner routing and streamlined integrations
Oxagile’s efforts acknowledged by the client
“Oxagile brought together a highly capable and experienced team that consistently demonstrated deep technical expertise and a strong understanding of our business goals. They approached the project with professionalism, transparency, and a proactive mindset.
Given the strength of this collaboration, we’re excited to continue our partnership with Oxagile as we move forward with upcoming client integrations within our ecosystem.”
Given the strength of this collaboration, we’re excited to continue our partnership with Oxagile as we move forward with upcoming client integrations within our ecosystem.”
What the client wanted
How we did it
Primer connector
Built a robust connector with a basic payment workflow for Adyen and card payments.
Extended feature support
Enabled recurring billing, refunds, chargebacks, fraud prevention — all tied into existing Adyen capabilities.
dLocal integration
Integrated dLocal for the Brazilian market and chose Pix as a new local payment method.
Payment token migration
Seamlessly moved from Adyen’s vault to Primer’s token vault, ensuring full security and compliance throughout.
Looking for a fintech development partner?
You’re in the right place — meet Oxagile. Let’s talk about your fintech needs.
Fighting the tech obstacles of Primer integration
Payment consistency
Syncing complex payment states between Primer and the client’s SRM system without losing uniformity
Solution:
- Designed state machines with clear status logic
- Added smart retries and error handling
- Leveraged event-driven architecture for reliable sync
Result: Handles edge cases smoothly and keeps systems in sync
Secure by design, safe by default
Event-driven microservices architecture
Built with domain separation and asynchronous communication using webhooks and dead letter queues
Domain-driven design
A clean, well-structured codebase that’s both scalable and maintainable
Infrastructure as code with SST
Type-safe, version-controlled serverless infrastructure using the SST framework
Robust payment workflows
Handles complex states, refunds, subscriptions, and idempotency with reliability
Security-first approach
Secure credential management with AWS Vault and strict access control across environments
Modern development practices
Automated testing with Jest, linting, and streamlined CI/CD via GitHub Actions
Oxagile’s team behind the software
System Analysts
Translated business goals into a clear project planEngineering Leads
Oversaw the integration flow architectureNode.js Developers
Developed back-end services and stitched in key payment flowsAutomation QA Engineers
Tested every feature to ensure the system stability and quality
