Austra Nova, AI platform for outbound and inbound calls

Numbers from live operation

Austra Nova runs in production today, making and answering calls without a rep on the line.

100 calls per number

Placed one at a time, inside operator-approved windows

54.5% reach rate

Share of dialed contacts that turn into real conversations

$10 per qualified lead

Actual operating cost, tracked live in the billing dashboard

New markets in days

Voice tuning, accent calibration, and script localization run as configuration

More qualified leads. Less manual calling case study

Meet the AI agent already working for AVER

Austra Nova handles calling and lead qualification every day. See how Oxagile built the custom AI calling agent for the real estate agency.

VIEW THE CASE

Monitor showing an AI call workflow dashboard

Manual outreach has a ceiling

A team of human callers can only dial so many numbers a day, and quality slips as the queue grows. Austra Nova is an AI calling platform that has no such cap.

Volume that scales without hiring→

Most outbound grows by adding people. This one grows by adding a phone number. Each line delivers:

A full calling day from a single phone number
Continuous work with no breaks or admin drag
Cost per qualified lead tracked live in the dashboard

Follow-up that fires on time→

Every agreed callback carries a time, and the scheduler holds it. Nothing waits on someone remembering. The scheduler for automated phone calls enforces:

Callbacks placed inside the agreed window
Separate retry timing for different statuses
Attempt limits per lead, set by the operator

Quality checked on every call→

A separate AI reviewer tracks each conversation while it runs, the same way a supervisor sits in on a call-center floor. This guardrail helps verify:

Conversation quality against the active script
Logged outcomes against what was actually said
Calls needing a human, flagged with the reasoning attached

Every deployment meets EU GDPR and local telecom standards. Blacklist screening runs before each dial, and a single opt-out clears the contact and all open deals.

Quality checked on every call

How a call happens

Step 1

Lead intake

Leads arrive from a CRM export, spreadsheet, or partner feed

Step 2

Dialing

The agent calls inside approved hours, one lead at a time

Step 3

Conversation

The contact hears their own language, with objections handled live

Step 4

Outcome

The exchange lands as a meeting, callback, handoff, or opt-out

Step 5

Write-back

Transcript, summary, and agreed callback time reach your system of record

Every call Austra Nova places runs without a human watching. Here’s the engineering that makes that safe.

EXPLORE OUR APPROACH

Glowing sphere for an AI call center without a human operator

Built for calling at volume

Conversations that sound human
A real-time speech model handles turn-taking, tone, and pacing, with noise cancellation built for phone-line audio.
Voice, speed, and personality stay adjustable per account, and a contact can switch language mid-call.
Scripts that rewrite themselves
Every funnel stage of this AI voice calling platform carries its own script with full version history.
The reporting engine reads real call outcomes and drafts a stronger version with the evidence behind it. Operators compare, activate, and roll back in one click.
Dialing you can steer
Sheduler modes cover active calling, callbacks only, and a full stop for utmost AI call automation.
Randomized spacing keeps the pattern human, and an optional screening pass scores a lead’s source before the number is ever dialed.
Reporting that survives a drill-down
Daily AI-authored reports cover reach, conversion, and conversation patterns.
Every headline figure counts unique leads, not raw calls, so the dashboard total always matches the list underneath it.

Where it fits the funnel

A cold lead and a callback you promised for Thursday are not the same call. Austra Nova handles each funnel stage on its own script, so nobody gets the opening pitch twice.

The roadblock

“We buy leads faster than the team can call them. By the time somebody dials, the prospect has already spoken to two competitors. Speed to first call is the whole game, and we keep losing it.”

How Austra Nova lets you automate calls with AI:

New leads dialed in queue order, inside approved calling windows
Live qualification against the stage script, no form-filling afterward
Outcome and transcript written to the CRM as the call ends
Attempt ceilings per lead, so nobody gets worked indefinitely

The roadblock

“People ask us to call back Thursday afternoon and we write it down. Then Thursday gets busy and the note just sits there. The lead was interested, we simply never got back in time for it to matter.”

How the AI calling platform Austra Nova removes it:

“Thursday afternoon” parsed into a scheduled slot on the contact’s own clock
The prior conversation loaded before the agent dials back
An opening that picks up where the last call ended
Callbacks agreed without a specific time handled as their own status

The roadblock

“Warm leads sit in the CRM until somebody remembers them. Reps chase whatever came in most recently, so anything older than a week quietly dies. Nothing kills these deals except our own queue.”

How Austra Nova helps automate outbound sales calls:

Warm deals moved through their stage without manual chasing
A stage-specific script in place of a repeat of the first pitch
Handoff to a human the moment a conversation turns closable
Continued attempts until conversion, opt-out, or the ceiling

The roadblock

“When a lead calls back, whoever picks up starts from scratch. They ask the same questions the last rep asked, and the prospect explains everything a second time. It makes us look like nobody was paying attention.”

How Oxagile’s conversational AI for phone calls handles it:

Caller matched to their open deal before the line connects
Prior transcripts and stage context loaded into the conversation
Deal advanced on the same call, with no separate logging step
Escalation to the owning rep when the contact asks for one

The roadblock

“Every missed call after six is a lead we never knew about. No voicemail, nothing in the CRM, no way to follow up. We paid for the marketing that generated that call and then dropped it on the floor.”

How this AI phone agent can make a difference:

Calls answered outside staffed hours, in the caller’s language
Cold qualification against the inbound script
A new deal created with transcript and summary attached
Outcome-based routing: booked, callback scheduled, or human handoff

Where generic AI voice bots hit their limit

Fixed script, hard to adjust

Outcome logged by the same AI that ran the call

One active line risks a duplicate dial

New language means a new build

Spend shows up after the invoice

Scripts versioned and swapped live, no rebuild

A second AI checks the logged outcome against the transcript

Call layer blocks more than one live call to the same number

New language is a configuration change

Cost per lead visible as it happens

Dmitry Karpovich

Founder and CEO of Oxagile

20+ years leading Oxagile’s strategic direction and operations
Advisor and investor in AI-based startups, supporting early-stage deep tech

Yariv Z. Levy

AI Strategy Advisor, PhD

20+ years leading AI adoption, innovation, and teams in pharma, consulting, and consumer goods
PhD in AI (UMass Amherst) and MSc (EPFL)

Built by Oxagile’s AI leaders, who stay through deployment.

MEET THE TEAM

A word from the team using Austra Nova

"For a company our size, we didn’t think this level of customization and speed was possible. Oxagile quickly understood how our agency works and built an AI call center around the actual sales process. It now handles first calls, qualifies leads, and gives our real estate agents everything they need to follow up. The Austra Nova AI agent has been contributing to at least three solid deals a month."

— Austra Kausiniece, CEO of AVER