Project overview
A sophisticated call tracking and hosted PBX system that analyzes activities of millions of customers per day and connects them with relevant product or service providers.
Hyper-personalizing CX
- Real-time analysis of website user activities with support for Google Analytics and Salesforce
- Automatic generation and allocation of specific phone numbers to every potential customer
- Hosted PBX for connecting website visitors with product or service providers
- Highly performant NATS system for lightning-fast transfer of insight-rich customer profiles to call operators
- Robust TLS encryption for secure data transfer
- Smooth processing of up to 30 million events (user profiles and telephone calls) per day
- Seamless integration with CRM, ad management systems, etc.
- Strict compliance with GDPR guidelines
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