Custom telehealth video conferencing software

We bring to the table the winning mix of deep technical expertise and operational excellence to meet and exceed the requirements of modern healthcare. Experts in scalable real-time communication, we deliver feature-rich telehealth video conferencing solutions backed by high-performing architectures to help unlock the full power of telemedicine.

Rapid feature development

Take full advantage of our low-risk agile process to extend your WebRTC solution for healthcare with new functionality and beat competitors to the market.

Multi-party video and audio calls

Support a virtually infinite number of concurrent users with ease. Share meeting links for instant connection and invite a blend of video and audio participants across a range of devices.

Video and audio recording

Easily capture HD quality video and clear audio to turn online consultations into readily available knowledge assets. Seamlessly edit, manage, and create searchable archives.

Media exchange

Enable quick and secure sharing of medical images, lab results, clinical notes and more while supporting both DICOM and non-DICOM images (PDF, MPEG, JPEG, PNG, avi, and XML).

Digital whiteboards

Integrate your telehealth video solution with an interactive whiteboard to provide the most current and complete patient information, enhance staff performance, and improve patient care.

Co-browsing and screen sharing

Maximize communication efficiency and drive patient engagement with hassle-free screen sharing. Ensure web and mobile co-browsing from any device or browser.

Admin console

Manage user-level and global account settings, easily configure add-ons, get real-time insights into your service usage and more — all from a web-based management console.

Ensuring reliable telehealth video conferencing

Performance engineering

  • Latency-focused architecture optimization
  • Simulcasting and adaptive bitrate streaming (ABR)
  • Scalable video coding (SVC) for layered streams
  • Cost-efficient proactive autoscaling
  • Multi-CDN and peer-to-peer CDN delivery
  • Client- and server-side performance testing
  • Real-time monitoring of jitter, bandwidth, round trip time, observed latency, and other QoS metrics

Integrations and interoperability

  • Flexible APIs and custom connectors
  • Integration with internal workflows and processes
  • EHRs, EMRs, PHMs, practice management solutions
  • Picture archiving and communication systems (PACS)
  • Standardized health data exchange (HL7, FHIR, CCD, CCDA)
  • Advanced health analytics to support clinical decision making
  • Medical billing and reimbursement solutions

Enterprise-grade security

  • Protection at data, system, and network level
  • State-of-the-art end-to-end encryption
  • Secure DTLS and SRTP protocols for communication privacy
  • Fine-grained authorization rules and role-based access control
  • Multi-factor biometric authentication
  • Support for BYOD policies and MDM tools
  • In-depth penetration testing and vulnerability assessment

Topping it off with standards compliance

Protecting sensitive patient data is our priority. To ensure ePHI confidentiality and comply with HIPAA, PHIPA/PIPEDA, and HITECH regulations, we implement data encryption in transit and at rest, automatic logoff, and other technical safeguards that guarantee that all communications — video and audio calls, medical images and documents — remain protected against any unauthorized use.