Solution highlights

  • Native Android and iOS apps
  • Seamless online appointment scheduling
  • HIPAA-compliant multimedia chat
  • Medical billing and tax calculation
  • Flexible permissions for different user roles
  • Ability to attach multimedia files to patient profiles
  • Customizable notifications
  • Advanced business intelligence and reporting
  • Mozart.MD-powered digital patient intake

Can a lean agile squad make a difference?

The client was looking to enhance and monetize their SaaS-based all-in-one practice management solution for aesthetic surgery clinics. The existing contractor’s team of 20 developers was cumbersome to manage and often failed to deliver the required code quality on schedule.

To accelerate development and curb project costs, the client decided to restaff the team and engage Oxagile’s experts as part of a lean, self-motivated team that would replace the old one. Our solid .NET expertise, predictable process and a good understanding of the healthcare domain allowed us to improve delivery efficiency and roll out new functionality faster.

Our best practices included:

  • Identifying and eliminating performance bottlenecks
  • Isolating authentication logic for an extra layer of security
  • Introducing continuous integration to improve release predictability
  • Extensive code refactoring and database load optimization

Delivering a comprehensive PMS to reduce administrative burden

The new team delivered an enhanced PMS tailored to the needs and capabilities of aesthetic medicine centers. Available on all devices, the solution saves doctors time on paperwork, improves patient satisfaction, and increases productivity across the entire practice.

Practice management

The system provides a set of tools for streamlining the practice’s daily routines, from patient intake to post-operative instructions.

  • Smart calendar with real-time scheduling
  • Automated reminders to prevent no-shows
  • Easy access to full medical histories and EHR records
  • Templates for a range of procedures
  • HIPAA-secure chat with support for messages, images, video, audio
  • Integration with Mozart.MD for automated digital intake of patient data

Billing and revenue management

  • Medical billing and tax calculation
  • Integration of ICD-10 and CPT codes for claims harvesting
  • Advanced reporting on revenue streams

Marketing management

  • In-app promotional campaigns and tailored discounts
  • Customizable push notifications
  • Integration with social media

Patient app

Natively developed for Android and iOS, the mHealth app provides a more personal experience for the clinic’s clients.

The app comes with HIPAA-compliant messaging, appointment scheduling, in-app reminders, and other functionality to help users to stay in control of their healthcare journey.

Topping it off with robust security

Robust security measures were of critical importance to the project. To mitigate security risks, the team introduced encryption for storage and transfer of patient health information — as recommended by HIPAA. User permissions are flexible, allowing system administrators to fine-tune access to various units for different user groups.

To minimize the risk of losing sensitive PHI data, the team implemented a robust, multi-destination data backup as a disaster recovery strategy.

Business value: A 300% efficiency boost

The client’s decision to restaff the project team paid off both in terms of efficiency and cost, with a smaller group of experts being able to outperform the previous team by 300%.

A higher level of competence and efficient communication between team members helped increase the speed of delivery, allowing the client to roll out new features earlier and stay ahead of the competition.

Oxagile’s technical know-how as well as business domain expertise were instrumental in helping the client make significant product improvements, introduce new features, and shape the product roadmap.

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