Natural Language Processing Services - NLP Solutions

Will NLP benefit your business?

If you’re debating NLP solutions for polishing your business, here’s a quick question for you: do you happen to offer services or products? If you’re mentally nodding, the dilemma’s solved — we can use NLP to your advantage.

NLP can take on the role of your diligent assistant, willing to fine-tune your operational workflows and refine insight retrieval — all without taking coffee breaks. How? Here are a few scenarios where this linguistic mastermind can become your right hand.

Unblemished brand reputation

Gauge the overall public opinion of your brand
Tailor interaction with customers to their emotional states
Capture all mentions across the internet
Forecast future client behaviors using historical interaction data

Actionable insights taking over data chaos

Extract vital information (e.g., areas where issues are being faced) from any data
Categorize, classify, and organize massive volumes of text
Generate summaries of large data sets
Convert text into numerical representations

Minimized expenses and inefficiencies

Reduce administrative work (from invoice processing to customer service)
Provide immediate answers to clients through chatbots
Intelligently target the right users and place ads at the right time
Eliminate language barriers

NLP services we offer to fulfill your business desires

Doing a total feedback checkup
Is exploring things from your audience's point of view appealing? NLP makes customer feedback analysis a breeze.
Look into customers’ comments all over the internet with our NLP solutions. They can be trained to not only identify the main topics, extract keywords like certain features’ names, or entities like dates, but understand implications and a customer’s intent.
Reading customers' minds
Are you willing to safeguard your brand from unfavorable associations? Sentiment analysis has got your back.
Our Natural Language Processing services include delving into social networks or review platforms and evaluating all customers’ sentiments and pinpointing emotions and moods on a deeper level, letting you see the effectiveness of your marketing campaigns.
Becoming best friends with clients
Are you looking for eye-opening insights? Rich insights? Any insights about your clients? Audience analysis is key.
Our NLP-based tools can help you learn who your target audience is in detail — from their age, gender, location, nationality, and language to political interests and lucky numbers.
Making data work hard for you
You don’t want accurate forecasts to be mere accidents, do you? Proper data collection eliminates uncertainty.
We’ll help you set the processes for data collection from semi-structured or unstructured documents and their annotations, as well as establish crowd management to ensure consistent delivery of reliable data.
Non-stop low-cost customer care
Do you need to handle loads of inquiries without extra human resources? NLP-based chatbots will do the job.
Oxagile’s expert team can craft multilingual enterprise chatbots based on NLP technologies either for company employees (e.g., supply chain chatbots) or for clients to accommodate a high volume of interactions and deliver personalized 24/7 assistance.
Converting mumble into profit
Have you considered spicing up your client experience with voice search? Speech recognition has a lot of fun in store.
Our NLP services include creating solutions that analyze audio data from customer interactions, such as phone calls or support chats, automate transcription or note-taking during meetings, as well as develop voice-enabled virtual assistants and voice-activated features.

Elements that we can train any NLP solution with

Increasing vocabulary diversity
Vocabulary migration
Predefined words with similar meanings
Capitalization and abbreviations
Message customization
Numerical representations

Case in point: All brand management activities covered by the NLP model

A client, buried under a huge volume of reviews and comments, faced the challenge of quickly identifying and eliminating negative, inappropriate, irrelevant, or spam ones to save their business from potential harm. To solve this and guard their brand reputation, Oxagile:

Integrated the NLP model that reads the whole sequence of words at once (both from left-to-right and right-to-left) for better context understanding.
Fine-tuned and configured the model’s hyperparameters to reach an optimal trade-off between classification accuracy and speed.
Trained the model to analyze testimonials and define a negative tone, not just detect single words indicating negation.

More details

Why Oxagile

We help companies monitor, analyze, and enhance their brand reputation, reach customer interaction goals and increase revenue through effective, proven, and practical NLP solutions.

Domain expertise

Over a decade of experience across diverse disciplines, including video streaming, advertising, real-time communication, and more, along with a deep knowledge of AI technologies, enables us to construct advanced NLP-powered solutions for any business, from healthcare to sports industries.

Cost-effective strategy

The expenses associated with building and training NLP models can make their monetization more difficult. However, our constant work in the field of NLP, which involves exploring novel ideas and taking a proactive approach, ensures the optimal choice of tools and expense minimization.

Purposeful innovation

By studying your goals and processes, we will ensure that the implementation of NLP and ML into your business is not merely an experiment with unclear benefits and doubts, but a completely justified solution. And in case it’s not, we will propose alternative options.

Thinking about going beyond outdated processes?

Feel free to share your goals — whether you’re aiming at deeper insights from customer data or seeking to speed up many time-consuming tasks, we’re here to guide you on blending our NLP services into your current solutions for the best results.

Consult experts

Our arsenal of instruments and tools

Programming languages

Python, R

Databases

MongoDB, PySpark

Frameworks, libraries, and APIs

PyTorch, TensorFlow, Keras, spaCy, Stanza, GPT-4, BERT, Word2Vec

This is where AI magic happens: Oxagile project cases

We do walk the walk and deliver tangible and lasting results to our clients through tailored AI solutions.

Video analysis platform Next-gen computer vision-based solution→

Adtech platform for eCommerce ML-enabled adtech platform→

WebRTC proctoring platform Effortlessly monitoring 5,000+ exams daily→

Real-time soccer highlights ML compilation solution→

AI-driven parking lot detection 85% recognition accuracy→

Visitor age verification solution Reliably detecting a person's age→

Live basketball action stats Potent combination of CV and analytics→

Become new customers’ magnet with fresh NLP solutions

Do you want to know how NLP techniques can decipher hidden meanings and optimize interactions with clients to benefit your case? Whether it’s Natural Language Processing consulting or building full-scale solutions – our AI engineers are here to tackle all of your questions.

Next-Generation Natural Language Processing Solutions