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If you’re debating NLP solutions for polishing your business, here’s a quick question for you: do you happen to offer services or products? If you’re mentally nodding, the dilemma’s solved — we can use NLP to your advantage.
NLP can take on the role of your diligent assistant, willing to fine-tune your operational workflows and refine insight retrieval — all without taking coffee breaks. How? Here are a few scenarios where this linguistic mastermind can become your right hand.
Look into customers’ comments all over the internet with our NLP solutions. They can be trained to not only identify the main topics, extract keywords like certain features’ names, or entities like dates, but understand implications and a customer’s intent.
Our Natural Language Processing services include delving into social networks or review platforms and evaluating all customers’ sentiments and pinpointing emotions and moods on a deeper level, letting you see the effectiveness of your marketing campaigns.
Our NLP-based tools can help you learn who your target audience is in detail — from their age, gender, location, nationality, and language to political interests and lucky numbers.
We’ll help you set the processes for data collection from semi-structured or unstructured documents and their annotations, as well as establish crowd management to ensure consistent delivery of reliable data.
Oxagile’s expert team can craft multilingual enterprise chatbots based on NLP technologies either for company employees (e.g., supply chain chatbots) or for clients to accommodate a high volume of interactions and deliver personalized 24/7 assistance.
Our NLP services include creating solutions that analyze audio data from customer interactions, such as phone calls or support chats, automate transcription or note-taking during meetings, as well as develop voice-enabled virtual assistants and voice-activated features.
A client, buried under a huge volume of reviews and comments, faced the challenge of quickly identifying and eliminating negative, inappropriate, irrelevant, or spam ones to save their business from potential harm. To solve this and guard their brand reputation, Oxagile:
We help companies monitor, analyze, and enhance their brand reputation, reach customer interaction goals and increase revenue through effective, proven, and practical NLP solutions.
Feel free to share your goals — whether you’re aiming at deeper insights from customer data or seeking to speed up many time-consuming tasks, we’re here to guide you on blending our NLP services into your current solutions for the best results.